ISO/IEC 27001 Information Security Management Standard 2022

A.5 Organizational controls

A.5.1

Information security policy and topic-specific policies should be defined, approved by management, published, communicated to and acknowledged by relevant personnel and relevant interested parties, and reviewed at planned intervals and if significant changes occur.

Policies for information security

A.5 Organizational controls

A.5.2

Information security roles and responsibilities should be defined and allocated according to the organisation needs.

Roles and Responsibilities

A.5 Organizational controls

A.5.3

Conflicting duties and conflicting areas of responsibility should be segregated.

Segregation of Duties

A.5 Organizational controls

A.5.4

Management should require all personnel to apply information security in accordance with the established information security policy, topic-specific policies and procedures of the organization.

Management Responsibilities

A.5 Organizational controls

A.5.5

The organisation should establish and maintain contact with relevant authorities.

Contact With Authorities

A.5 Organizational controls

A.5.6

The organisation should establish and maintain contact with special interest groups or other specialist security forums and professional associations.

Contact With Special Interest Groups

A.5 Organizational controls

A.5.7

Information relating to information security threats should be collected and analysed to produce threat intelligence.

Threat Intelligence

A.5 Organizational controls

A.5.8

Information security should be integrated into project management.

Information Security In Project Management

A.5 Organizational controls

A.5.9

An inventory of information and other associated assets, including owners, should be developed and maintained.

Inventory Of Information And Other Associated Assets

A.5 Organizational controls

A.5.10

Rules for the acceptable use and procedures for handling information and other associated assets should be identified, documented and implemented.

Acceptable Use Of Information And Other Associated Assets

A.5 Organizational controls

A.5.11

Personnel and other interested parties as appropriate should return all the organisation’s assets in their possession upon change or termination of their employment, contract or agreement.

Return Of Assets

A.5 Organizational controls

A.5.12

Information should be classified according to the information security needs of the organisation based on confidentiality, integrity, availability and relevant interested party requirements.

Classification Of Information

A.5 Organizational controls

A.5.13

An appropriate set of procedures for information labelling should be developed and implemented in accordance with the information classification scheme adopted by the organisation.

Labelling Of Information

A.5 Organizational controls

A.5.14

Information transfer rules, procedures, or agreements should be in place for all types of transfer facilities within the organisation and between the organisation and other parties.

Information Transfer

A.5 Organizational controls

A.5.15

Rules to control physical and logical access to information and other associated assets should be established

Access Control

A.5 Organizational controls

A.5.16

The full lifecycle of identities should be managed.

Identity Management

A.5 Organizational controls

A.5.17

Allocation and management of authentication information should be controlled by a management process, including advising personnel on the appropriate handling of authentication information.

Authentication Information

A.5 Organizational controls

A.5.18

Access rights to information and other associated assets should be provisioned, reviewed, modified and removed in accordance with the organisation’s topic-specific policy on and rules for access control.

Access Rights

A.5 Organizational controls

A.5.19

Processes and procedures should be defined and implemented to manage the information security risks associated with the use of supplier’s products or services.

Information Security In Supplier Relationships

A.5 Organizational controls

A.5.20

Relevant information security requirements should be established and agreed with each supplier based on the type of supplier relationship.

Addressing Information Security Within Supplier Agreements

A.5 Organizational controls

A.5.21

Processes and procedures should be defined and implemented to manage the information security risks associated with the ICT products and services supply chain.

Managing Information Security In The ICT Supply Chain

A.5 Organizational controls

A.5.22

The organisation should regularly monitor, review, evaluate and manage change in supplier information security practices and service delivery.

Monitor, Review And Change Management Of Supplier Services

A.5 Organizational controls

A.5.23

Processes for acquisition, use, management and exit from cloud services should be established in accordance with the organisation’s information security requirements.

Information Security For Use Of Cloud Services

A.5 Organizational controls

A.5.24

The organization should plan and prepare for managing information security incidents by defining, establishing and communicating information security incident management processes, roles and responsibilities.

Information Security Incident Management Planning and Preparation

A.5 Organizational controls

A.5.25

The organisation should assess information security events and decide if they are to be categorised as information security incidents.

Assessment And Decision On Information Security Events

A.5 Organizational controls

A.5.26

Information security incidents should be responded to in accordance with the documented procedures.

Response To Information Security Incidents

A.5 Organizational controls

A.5.27

Knowledge gained from information security incidents should be used to strengthen and improve the information security controls.

Learning From Information Security Incidents

A.5 Organizational controls

A.5.28

The organisation should establish and implement procedures for the identification, collection, acquisition and preservation of evidence related to information security events.

Collection Of Evidence

A.5 Organizational controls

A.5.29

The organisation should plan how to maintain information security at an appropriate level during disruption.

Information Security During Disruption

A.5 Organizational controls

A.5.30

ICT readiness should be planned, implemented, maintained and tested based on business continuity objectives and ICT continuity requirements.

Readiness For Business Continuity

A.5 Organizational controls

A.5.31

Legal, statutory, regulatory and contractual requirements relevant to information security and the organisations approach to meet these requirements should be identified, documented and kept up to date.

Legal, statutory, regulatory and contractual requirements

A.5 Organizational controls

A.5.32

The organisation should implement appropriate procedures to protect intellectual property rights.

Intellectual Property Rights

A.5 Organizational controls

A.5.33

Records should be protected from loss, destruction, falsification, unauthorised access and unauthorised release.

Protection Of Records

A.5 Organizational controls

A.5.34

The organisation should identify and meet the requirements regarding the preservation of privacy and protection of PII according to applicable laws and regulations and contractual requirements.

Privacy And Protection Of PII

A.5 Organizational controls

A.5.35

The organisations approach to managing information security and its implementation including people, processes and technologies should be reviewed independently at planned intervals, or when significant changes occur.

Independent Review Of Information Security

A.5 Organizational controls

A.5.36

Compliance with the organisations information security policy, topic-specific policies, rules and standards should be regularly reviewed.

Compliance With Policies, Rules And Standards For Information Security

A.5 Organizational controls

A.5.37

Operating procedures for information processing facilities should be documented and made available to personnel who need them.

Documented Operating Procedures

A.6 People controls

A.6.1

Background verification checks on all candidates to become personnel should be carried out prior to joining the organisation and on an ongoing basis taking into consideration applicable laws, regulations and ethics and be proportional to the business requirements, the classification of the information to be accessed and the perceived risks.

Screening

A.6 People controls

A.6.2

The employment contractual agreements should state the personnel’s and the organisations responsibilities for information security.

Terms and Conditions Of Employment

A.6 People controls

A.6.3

Personnel of the organisation and relevant interested parties should receive appropriate information security awareness, education and training and regular updates of the organisations information security policy, topic-specific policies and procedures, as relevant for their job function.

Information Security Awareness, Education And Training

A.6 People controls

A.6.4

A disciplinary process should be formalised and communicated to take actions against personnel and other relevant interested parties who have committed an information security policy violation.

Disciplinary Process

A.6 People controls

A.6.5

Information security responsibilities and duties that remain valid after termination or change of employment should be defined, enforced and communicated to relevant personnel and other interested parties.

Responsibilities After Termination Or Change Of Employment

A.6 People controls

A.6.6

Confidentiality or non-disclosure agreements reflecting the organisation’s needs for the protection of information should be identified, documented, regularly reviewed and signed by personnel and other relevant interested parties.

Confidentiality Or Non-Disclosure Agreements

A.6 People controls

A.6.7

Security measures should be implemented when personnel are working remotely to protect information accessed, processed or stored outside the organisation’s premises.

Remote Working

A.6 People controls

A.6.8

The organisation should provide a mechanism for personnel to report observed or suspected information security events through appropriate channels in a timely manner.

Information Security Event Reporting

A.7 Physical controls

A.7.1

To prevent unauthorised physical access, damage and interference to the organisations information and other associated assets.

Physical Security Perimeters

A.7 Physical controls

A.7.2

Secure areas should be protected by appropriate entry controls and access points.

Physical Entry

A.7 Physical controls

A.7.3

Physical security for offices, rooms and facilities should be designed and implemented.

Securing Offices, Rooms And Facilities

A.7 Physical controls

A.7.4

Premises should be continuously monitored for unauthorised physical access.

Physical Security Monitoring

A.7 Physical controls

A.7.5

Protection against physical and environmental threats, such as natural disasters and other intentional or unintentional physical threats to infrastructure should be designed and implemented.

Protecting Against Physical and Environmental Threats

A.7 Physical controls

A.7.6

Security measures for working in secure areas should be designed and implemented.

Working In Secure Areas

A.7 Physical controls

A.7.7

Clear desk rules for papers and removable storage media and clear screen rules for information processing facilities should be defined and appropriately enforced.

Clear Desk And Clear Screen

A.7 Physical controls

A.7.8

Equipment should be sited securely and protected.

Equipment Siting And Protection

A.7 Physical controls

A.7.9

Off-site assets should be protected.

Security Of Assets Off-Premises

A.7 Physical controls

A.7.10

Storage media should be managed through their life cycle of acquisition, use, transportation and disposal in accordance with the organisations classification scheme and handling requirements.

Storage Media

A.7 Physical controls

A.7.11

Information processing facilities should be protected from power failures and other disruptions caused by failures in supporting utilities.

Supporting Utilities

A.7 Physical controls

A.7.12

Cables carrying power, data or supporting information services should be protected from interception

Cabling Security

A.7 Physical controls

A.7.13

Equipment should be maintained correctly to ensure availability, integrity and confidentiality of information.

Equipment Maintenance

A.7 Physical controls

A.7.14

Items of equipment containing storage media should be verified to ensure that any sensitive data and licensed software has been removed or securely overwritten prior to disposal or re-use.

Secure Disposal Or Re-Use Of Equipment

A.8 Technological controls

A.8.1

Information stored on, processed by or accessible via user endpoint devices should be protected.

User Endpoint Devices

A.8 Technological controls

A.8.2

The allocation and use of privileged access rights should be restricted and managed.

Privileged Access Rights

A.8 Technological controls

A.8.3

Access to information and other associated assets should be restricted in accordance with the established topic-specific policy on access control.

Information Access Restriction

A.8 Technological controls

A.8.4

Read and write access to source code, development tools and software libraries should be appropriately managed.

Access To Source Code

A.8 Technological controls

A.8.5

Secure authentication technologies and procedures should be implemented based on information access restrictions and the topic-specific policy on access control.

Secure Authentication

A.8 Technological controls

A.8.6

The use of resources should be monitored and adjusted in line with current and expected capacity requirements.

Capacity Management

A.8 Technological controls

A.8.7

Protection against malware should be implemented and supported by appropriate user awareness.

Protection Against Malware

A.8 Technological controls

A.8.8

Information about technical vulnerabilities of information systems in use should be obtained, the organisations exposure to such vulnerabilities should be evaluated and appropriate measures should be taken.

Management of Technical Vulnerabilities

A.8 Technological controls

A.8.9

Configurations, including security configurations, of hardware, software, services and networks should be established, documented, implemented, monitored and reviewed.

Configuration Management

A.8 Technological controls

A.8.10

Information stored in information systems, devices or in any other storage media should be deleted when no longer required.

Information Deletion

A.8 Technological controls

A.8.11

Data masking should be used in accordance with the organisation’s topic-specific policy on access control and other related topic-specific policies, and business requirements, taking applicable legislation into consideration.

Data Masking

A.8 Technological controls

A.8.12

Data leakage prevention measures should be applied to systems, networks and any other devices that process, store or transmit sensitive information.

Data Leakage Prevention

A.8 Technological controls

A.8.13

Backup copies of information, software and systems should be maintained and regularly tested in accordance with the agreed topic-specific policy on backup.

Information Backup

A.8 Technological controls

A.8.14

Information processing facilities should be implemented with redundancy sufficient to meet availability

Redundancy of information processing facilities

A.8 Technological controls

A.8.15

Logs that record activities, exceptions, faults and other relevant events should be produced, stored, protected and analysed.

Logging

A.8 Technological controls

A.8.16

Networks, systems and applications should be monitored for anomalous behaviour and appropriate actions taken to evaluate potential information security incidents.

Monitoring Activities

A.8 Technological controls

A.8.17

The clocks of information processing systems used by the organisation should be synchronised to approved time sources.

Clock Synchronisation

A.8 Technological controls

A.8.18

The use of utility programs that can be capable of overriding system and application controls should be restricted and tightly controlled

Use of Privileged Utility Programs

A.8 Technological controls

A.8.19

Procedures and measures should be implemented to securely manage software installation on operational systems.

Installation of Software on Operational Systems

A.8 Technological controls

A.8.20

Networks and network devices should be secured, managed and controlled to protect information in systems and applications.

Network Security

A.8 Technological controls

A.8.21

Security mechanisms, service levels and service requirements of network services should be identified, implemented and monitored.

Security of Network Services

A.8 Technological controls

A.8.22

Security mechanisms, service levels and service requirements of network services should be identified, implemented and monitored.

Segregation of Networks

A.8 Technological controls

A.8.23

Access to external websites should be managed to reduce exposure to malicious content.

Web Filtering

A.8 Technological controls

A.8.24

Rules for the effective use of cryptography, including cryptographic key management, should be defined and implemented.

Use of Cryptography

A.8 Technological controls

A.8.25

Rules for the secure development of software and systems should be established and applied.

Secure Development Life Cycle

A.8 Technological controls

A.8.26

Information security requirements should be identified, specified and approved when developing or acquiring applications.

Application Security Requirements

A.8 Technological controls

A.8.27

Principles for engineering secure systems should be established, documented, maintained and applied to any information system development activities.

Secure Systems Architecture and Engineering Principles

A.8 Technological controls

A.8.29

Security testing processes should be defined and implemented in the development life cycle.

Security Testing in Development and Acceptance

A.8 Technological controls

A.8.30

The organisation should direct, monitor and review the activities related to outsourced system development.

Outsourced Development

A.8 Technological controls

A.8.31

Development, testing and production environments should be separated and secured.

Separation of Development, Test and Production Environments

A.8 Technological controls

A.8.32

Changes to information processing facilities and information systems should be subject to change management procedures.

Change Management

A.8 Technological controls

A.8.33

Test information should be appropriately selected, protected and managed.

Test Information

A.8 Technological controls

A.8.34

Audit tests and other assurance activities involving assessment of operational systems should be planned and agreed between the tester and appropriate management.

Protection of Information Systems During Audit Testing